Predictions | Lift

Predictions

Thought leader insights on all things related to predicting clients at risk and at opportunity to grow.
Relevant for B2B companies interested in extending their Customer Life Time Value (LTV) and improve their Net Revenue Churn.

NPS is Dinosaur to AI

<img width="1000" height="470" alt="NPS is Dinosaur to AI" data-srcset="https://liftrelations.com/wp-content/uploads/2021/01/AI-to-predict-relationships.jpg 1000w, https://liftrelations.com/wp-content/uploads/2021/01/AI-to-predict-relationships-980x461.jpg 980w, https://liftrelations.com/wp-content/uploads/2021/01/AI-to-predict-relationships-480x226.jpg 480w" data-src="https://liftrelations.com/wp-content/uploads/2021/01/AI-to-predict-relationships.jpg" data-sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1000px, 100vw" class="et_pb_post_main_image wp-post-image lazyload lazyload lazyload" src="data:image/gif;base64,R0lGODlhAQABAAAAACH5BAEKAAEALAAAAAABAAEAAAICTAEAOw==" /><noscript><img width="1000" height="470" src="https://liftrelations.com/wp-content/uploads/2021/01/AI-to-predict-relationships.jpg" class="et_pb_post_main_image wp-post-image lazyload lazyload" alt="NPS is Dinosaur to AI" srcset="https://liftrelations.com/wp-content/uploads/2021/01/AI-to-predict-relationships.jpg 1000w, https://liftrelations.com/wp-content/uploads/2021/01/AI-to-predict-relationships-980x461.jpg 980w, https://liftrelations.com/wp-content/uploads/2021/01/AI-to-predict-relationships-480x226.jpg 480w" sizes="(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1000px, 100vw" />

NPS (Net Promoter Score) is A Dinosaur in The Age of AI and Sucks in B2B

NPS (Net Promoter Score) is A Dinosaur in The Age of AI and Sucks in B2B

NPS has been the golden standard since its commencement almost 20 years ago where Fred Reichheld and Bain introduced it to assess consumers' likelihood to recommend products. Several consulting companies have since brought NPS into the B2B vertical.

Dan Hestbaek | Jan 7, 2021 | 9 min read

Subscribe To Our Newsletter

Stay ahead of the curve and subscribe to our newsletter “PREDICTIONS”. Exciting stuff soon hitting your inbox

Subscribe To Our Newsletter

Stay ahead of the curve and subscribe to our newsletter “PREDICTIONS”. Exciting stuff soon hitting your inbox

<img width="610" height="312" src="https://liftrelations.com/wp-content/uploads/2020/12/devices11_scaled-610x312.png" class=" et_bloom_image_fadein et_bloom_image" alt="" />

Thank you - you’ll soon receive PREDICTIONS

Subscribe To Our Newsletter

Stay ahead of the curve and subscribe to our newsletter “PREDICTIONS”. Exciting stuff soon hitting your inbox

<img width="610" height="312" src="https://liftrelations.com/wp-content/uploads/2020/12/devices11_scaled-610x312.png" class=" et_bloom_image_fadein et_bloom_image" alt="" />

Thank you - you’ll soon receive PREDICTIONS